{"id":336,"date":"2023-01-15T16:19:57","date_gmt":"2023-01-15T15:19:57","guid":{"rendered":"https:\/\/mopharm.ba\/wp\/?page_id=336"},"modified":"2023-01-15T16:19:57","modified_gmt":"2023-01-15T15:19:57","slug":"reklamacija-i-povrat-robe","status":"publish","type":"page","link":"https:\/\/mopharm.ba\/wp\/reklamacija-i-povrat-robe\/","title":{"rendered":"Reklamacija i povrat robe"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_1714436548\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1293288519\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1293288519 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-1111572825\">\n\n\n\t<div id=\"col-1674334329\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2659874422\" class=\"text\">\n\t\t\n\n<h2>Reklamacija i povrat robe<\/h2>\n\t\t\n<style>\n#text-2659874422 {\n  font-size: 1.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-728500633\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p><strong>REKLAMACIJE I POVRAT ROBE<\/strong><\/p>\n<p>Kupac mo\u017ee izvr\u0161iti reklamaciju i povrat po\u0161iljke u roku od 8 (osam) dana od datuma preuzimanja po\u0161iljke.<\/p>\n<p>Reklamaciju i povrat proizvoda kupac mo\u017ee napraviti u sljede\u0107im situacijama:<br \/>\u2022 Ako je po\u0161iljka koja je dostavljena kupcu pogre\u0161na, o\u0161te\u0107ena ili otvorena.<br \/>\u2022 Ako je na proizvodu u po\u0161iljci nazna\u010den rok upotrebe koji je istekao.<br \/>\u2022 Ako je po\u0161iljka isporu\u010dena u roku du\u017eem od navedenog roka prilikom kupovine.<\/p>\n<p>Reklamaciju i povrat proizvoda je mogu\u0107e izvr\u0161iti putem po\u0161te ili li\u010dno u jednoj od poslovnica iz lanca Apoteke MoPharm. Kupac o svom naumu povrata robe nas treba pismeno obavijestiti i na na\u0161u adresu, o svom tro\u0161ku, vratiti proizvod koji je u originalnoj ambala\u017ei i bez vidljivih znakova kori\u0161tenja. U roku 8 dana od prijema proizvoda Apoteke MoPharm \u0107e Kupcu vratiti novac upla\u0107en za proizvod pri povratu po\u0161iljke.<\/p>\n<p>Sve dodatne informacije u vezi reklamacije i povrata po\u0161iljke mo\u017eete dobiti putem telefona Apoteke MoPharm +387 36 580 535 ili putem e-maila info@mopharm.ba<\/p>\n<p><strong>PRIGOVORI<\/strong><br \/>Sve prigovore Kupac mo\u017ee poslati putem elektronske po\u0161te na e-mail adresu: info@mopharm.ba. Kako bi Prodava\u010d potvrdio prijem pisanog prigovora, a zatim i na isti odgovorio, Kupac treba navesti ta\u010dne podatke za prijem istoga. Odgovor na prigovor Kupca Prodava\u010d \u0107e dati u pisanom obliku najkasnije u roku 15 dana od dana prijema prigovora.<\/p>\n<a class=\"button primary hidden\"  >\n    <span>Read more<\/span>\n  <\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1714436548 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_1714436548 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1714436548 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-336","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mopharm.ba\/wp\/wp-json\/wp\/v2\/pages\/336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mopharm.ba\/wp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mopharm.ba\/wp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mopharm.ba\/wp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mopharm.ba\/wp\/wp-json\/wp\/v2\/comments?post=336"}],"version-history":[{"count":2,"href":"https:\/\/mopharm.ba\/wp\/wp-json\/wp\/v2\/pages\/336\/revisions"}],"predecessor-version":[{"id":338,"href":"https:\/\/mopharm.ba\/wp\/wp-json\/wp\/v2\/pages\/336\/revisions\/338"}],"wp:attachment":[{"href":"https:\/\/mopharm.ba\/wp\/wp-json\/wp\/v2\/media?parent=336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}